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ABOUT
NSTOCK.BIZ
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TERMS
ALL NSTOCK ORDERS WILL BE BILLED TO YOUR MASTER CARD,
AMERICAN EXPRESS, OR VISA CREDIT CARD ON THE DAY THAT YOUR PARTS ARE
SHIPPED. ALL ORDERS ARE BY INTERNET EMAIL.
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SALES
TAX
NORTH CAROLINA SHIPMENTS ARE SUBJECT TO 6.75% NORTH CAROLINA TAXES. IF
YOU ARE EXEMPT, PLEASE INCLUDE YOUR EXEMPT NUMBER OR AG# WITH YOUR
ORDER - IF NOT WE WILL APPLY THE CURRENT TAX RATE.
NORTH CAROLINA TAX RATES ARE BASED ON SHIPPING NAME AND ADDRESS. ANY
QUESTIONS CONTACT CUSTOMERSERVICE@NSTOCK.BIZ.
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DAMAGED
MERCHANDISE OR SHORTAGES
ALL MERCHANDISE IS CAREFULLY PACKED AND INSPECTED BEFORE SHIPMENT. CHECK
MERCHANDISE IMMEDIATELY UPON RECEIPT. IF MERCHANDISE IS DAMAGED
IN TRANSIT, PLEASE CONTACT CUSTOMERSERVICE@NSTOCK.BIZ
IMMEDIATELY AND WE WILL FILE A CLAIM WITH THE DELIVERY CARRIER. A CLAIM
MUST BE FILED WITHIN 48 HOURS. ANY CONCEALED DAMAGE NOTICED
WHEN MERCHANDISE IS REMOVED FROM SHIPPING CARTON SHOULD BE IMMEDIATELY
REPORTED TO THE DELIVERY CARRIER. PLEASE IMMEDIATELY REPORT
TO NSTOCK ANY SHORTAGES IN YOUR SHIPMENT.
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FREIGHT
OPTIONS
UNLESS OTHERWISE SPECIFIED, ALL ITEMS WILL BE SHIPPED BY UNITED PARCEL
SERVICE FOR STANDARD DELIVERY AND INVOICED AT THE RATES SHOWN IN OUR
SHIPPING SECTION. IF YOU WISH TO HAVE ORDERS SHIPPED NEXT DAY OR SECOND
DAY, ACTUAL SHIPPING CHARGES WILL APPLY.
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SHIPMENTS
WE MAKE EVERY EFFORT TO SHIP MERCHANDISE AS SOON AS POSSIBLE AFTER
RECEIVING AN ORDER. PARTS ORDERS PLACED BY 1 P.M. ARE USUALLY SHIPPED SAME
DAY. ORDERS PLACED AFTER THIS TIME ARE NORMALLY SHIPPED THE FOLLOWING
DAY.
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RETURN
POLICY
NO MERCHANDISE IS TO BE RETURNED FOR CREDIT WITHOUT AUTHORIZATION.
PLEASE CONTACT CUSTOMERSERVICE@NSTOCK.BIZ
. IF YOU NEED TO RETURN PARTS. UPON AUTHORIZATION, THE
MERCHANDISE IS THEN TO BE RETURNED FREIGHT PREPAID, ALONG WITH A COPY
OF THE ORIGINAL INVOICE OR PACKING LIST AND STATING THE REASON FOR
RETURN. ALL RETURNS ARE SUBJECT TO A 20% RESTOCKING CHARGE.
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